Clients may face service-related issues due to misunderstandings or a lapse in expected service delivery. These may include delays, lack of clarity, or behavior not aligned with company standards. We have instituted the following multi-level grievance handling process:
Level 1 – Client Servicing Team
Clients may raise their concerns or queries verbally, telephonically, or in writing.

Email: marketmindresearchpvtltd@gmail.com

Compliance Helpline: +91

All queries will be acknowledged and responded to within 10 business days.

Level 2 – Escalation to Research Analyst
If a satisfactory response is not received from the client servicing team, the client may escalate the matter to the Research Analyst by emailing:
compliance@darkviolet-quetzal-568944.hostingersite.com

A resolution will be provided within 10 business days of escalation.

Level 3 – SEBI SCORES Platform
If the client remains unsatisfied with our resolution, they may file a complaint on SEBI’s SCORES platform:
https://scores.sebi.gov.in

SCORES is also available via mobile application:
Download SCORES App (Google Play)